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Yes, of course.

Because the problems that inconvenience Entitment Royalty is not only Unique and New, it is the result of a Someone directly causing the problem, specifically targetting them and them only, with the express intention of ruining their Entitlement Majesties' day.

And now, their Entitlement Majesties are forced to put up with the "lowly help" to solve this oh-so-dire, life-or-death issue, and naturally the "lowly help," despite having detailed, expert knowledge of the issue and years of experience, are utterly incompetent. Why? Because the "lowly help" is completely unable to grant their Entitlement Majesties the Instant, Effortless Gratification that they obviously deserve.

Usually becaue their Entitlement Majesties assume that the "lowly help" is omniescient; they obviously can identity any given problem with only the vaguest of descriptions, and know exactly how to fix the issue completely without any work on the part of the Entitlement Royal Personage in question. And also can punish the Someone responsible for the mess appropriately.



... Though of course if I was "lowly help" able to grant Instant, Effortless Gratification, I would use it to smack Entitlement Royalty upside the head with the Power of the Internet.

As it stands, there's certain Entitlement Royalty among our customers at work who are in need of a good smack. The only reason I don't is because we can't *afford* to lose business at this time. And the boss would spank me. (no, not in a fun way. Eew. femdom doesn't do it for me.)

That's like...epic O_O

Like a loincloth. :]

I would be inclined to agree with Ray, but my head is hurting from trying to make sense of all of it. xp

But with years of customer service behind me do I know what Ray is saying, and sadly she's hit the nail dead on with that analysis.

I know what you mean. So many reasons why I hate customer service. Don't get paid enough to listen to a bunch of nagging people all day.

You can't please 100% of the people 100% of the time.

Just drink tea, grit your teeth, and keep a stress ball near your PC 3nodding