About a week later I noticed that I had recieved 6 letters instead of my paid for 5. Because I am a paranoid person I asked in the Q&A what to do, and they told me to fill in a feedback form (Duh).
Anyway, 5 days later I had my response.
Gaia Online Monthly Collectibles <collectible@gaiaonline.com>
Hello,
Please keep the extra monthly collectible item as a token of our appreciation for your honesty in reporting our error. ^^ No, you do not receive a message from Rina as each mail-in purchase is handled manually, not automatically like phone or PayPal/credit card.
Best wishes,
- Admin
Please keep the extra monthly collectible item as a token of our appreciation for your honesty in reporting our error. ^^ No, you do not receive a message from Rina as each mail-in purchase is handled manually, not automatically like phone or PayPal/credit card.
Best wishes,
- Admin
Isn't that nice of them? Here is a screenshot of the email:
I'm just mentioning in my journal that I appreciate it. I did reply to the email saying thank you.
Anyway, that is all I wanted to share.
Community Member